FAQ
Frequently Asked Questions (FAQs)
At GRADORA , we’ve gathered answers to common questions about our custom diploma and certificate design service. Our products are created for novelty, display, keepsake, and personal use only. If you need further assistance, feel free to contact us.
What types of custom documents can I order?
We offer custom diploma, certificate, and transcript-style designs for novelty, display, keepsake, and personal use. You can choose from available templates or request a custom layout based on your needs.
How long does it take to receive my order?
Most orders are processed within 3–5 business days, depending on the design details and order complexity. Shipping time may vary based on your location and selected delivery method.
Are these official documents?
No. Our products are not official documents and are not issued by any accredited institution. They are designed for novelty, display, keepsake, and personal use only.
Can I choose a custom design?
Yes. You can choose from our available templates or request a custom design. Each design can be personalized with your preferred details for display, keepsake, or personal use.
How do I place an order?
Simply select the product or design style you want, enter your custom details, and submit your order through our online form. Once your order is received, we will prepare the design and begin processing it.
What if I don’t have a reference document?
No problem. You can still place an order by providing the details you would like included. Our team can create a custom design based on your selected template or layout preferences.
Are your designs printed on high-quality paper?
Yes. We use quality printing materials to create a clean, professional-looking result. Our products are designed to look polished when used for display, keepsake, or decorative purposes.
Is my personal information safe when placing an order?
Yes. We take privacy seriously and handle customer information with care. Your details are used only to process your order and are not shared with third parties for unrelated purposes.
Can I order multiple copies of the same document?
Yes. You can order multiple copies of the same document. Simply let us know the quantity you need when placing your order.
Do you offer expedited shipping?
Yes. Expedited shipping options may be available depending on your location and selected product. You can choose the shipping method that works best for you during checkout.
What are these products intended for?
Our products are intended for novelty, display, keepsake, prop, and personal use only. They are not intended for employment, academic admission, identification, or any fraudulent or misleading purpose.
Can these products be used for school, work, or official purposes?
No. Our products should not be used for school applications, employment, identification, official records, or any purpose that could misrepresent your background or qualifications.